Frequently Asked Questions (FAQ)
Product & Material
Q: What makes Antiq espadrilles unique?
A: Antiq espadrilles are handcrafted using premium jute soles and high-quality materials, offering both luxury and comfort. Designed for statement-makers, our shoes blend sophistication with timeless elegance.
Q: Are your espadrilles comfortable for all-day wear?
A: Absolutely! Our shoes are designed for comfort with cushioned insoles and breathable materials, perfect for all-day wear.
Q: What sizes do you offer?
A: We offer a wide range of sizes for both men and women. You can check our size guide on our website for the perfect fit.
Order & Delivery
Q: How can I place an order?
A: You can order directly from our website or message us here with your preferred design, size, and delivery details.
Q: Do you offer cash on delivery (COD)?
A: Yes, we offer cash on delivery within Dhaka. For outside Dhaka, full or partial payment is required before shipping.
Q: How long does delivery take?
A: Delivery within Dhaka takes 2-3 days, while nationwide shipping takes 3-5 days.
Q: Do you ship internationally?
A: Yes, we export to select countries. For international orders, please contact us for shipping details and costs.
Exchange & Return Policy
Q: What if the shoes don’t fit me?
A: We offer size exchanges within 3 days of receiving your order, provided the shoes are unworn and in their original packaging.
Q: Can I return my order for a refund?
A: We currently do not offer refunds, but you can exchange for another size or design.
Customization & Special Orders
Q: Can I customize my espadrilles?
A: Yes! We offer limited customization options, including color and monogramming. Message us for details.
Q: Do you take bulk or corporate orders?
A: Yes! We cater to bulk orders for events, corporate gifting, and special occasions. Contact us for pricing and details.
Care & Maintenance
Q: How do I take care of my Antiq espadrilles?
A: Keep them dry and clean with a soft brush or damp cloth. Avoid soaking in water as the jute sole is delicate.
Q: Can I wear them in the rain?
A: While our espadrilles are durable, they are best suited for dry conditions. If they get wet, let them air dry naturally.
Modes of Payment
As we want you to try out the shoes and pay once it fits your properly, we are only availing Cash On Delivery (COD)